Erie County NY Connects is a person-centered system of information and resources to make it easier for individuals of all ages to objectively learn about and access long-term services and supports. Often known as a “one stop shop” or Single Point of Entry Program, Erie County NY Connects is designed to:

• serve as visible and trusted sources of information on the full range of long-term care options that are available in the community, including home-based, community based and institutional care;

• provide personalized and consumer friendly assistance to empower people to make informed decisions about care options;

• attempt to provide coordinated and streamlined access to all long-term care options so that consumers can obtain the care they need through an assessment and eligibility determination process;

• help people to plan ahead for their future long-term care needs; and

• assist people in accessing benefits and programs for which they are eligible.

Erie County NY Connects may be reached during normal business hours at 858-8526, by email at nyconnects@erie.gov, or check out the website of helpful information at www.erie.gov/nyconnects